What it does
A large share of customer questions are the same every day: opening hours, services, prices or price ranges, location and how to book. An AI chatbot for your website and social inbox answers these instantly, at any hour, in a tone that matches your brand.
When a question needs a person, the chatbot passes the conversation to your team with the details already collected. You stay in control of what it can and cannot say, and you can update its answers as your business changes.
What you get
- Instant replies on your website and social inbox, 24/7
- Trained on your services, FAQs and policies
- Clear handover to a person for complex questions
- Lead details captured for your team to follow up
Who it is for
Best fitClinics, law firms, agencies, retailers, real estate teams and any business that gets the same questions in its website chat or Instagram and Facebook inbox.
How it works
- We look at how customers reach you todayWe find where enquiries wait, go quiet or get lost, and agree the one fix that matters most.
- We build and test it with real examplesWe build the automation or site and test it with realistic messages, calls or pages before it goes live.
- We launch and support youAfter launch you get 14 days of support to fix issues. Ongoing care is optional.
Common questions
Can an AI chatbot answer questions about my business?
Yes. We train it on your services, price ranges, FAQs and policies, so the answers match what you actually offer.
What happens when the chatbot does not know the answer?
It tells the customer that a person will help and passes the conversation to your team with the details already collected.
Will customers know they are talking to AI?
We recommend being open about it. The chatbot introduces itself clearly, so customers know what they are talking to.