What it does
Some businesses have a problem that no off-the-shelf tool solves well. It might be sorting enquiries, updating records across three systems, or answering questions that need your own data. Custom AI automation is built around that exact workflow, so the tool fits how your team already works.
We start with a short call to map the process, then build a working version, test it with real examples and refine it with you. You get a clear scope and a written proposal before any work begins.
What you get
- Built around your workflow, not a generic template
- Connects to the tools your team already uses
- Tested with real examples before launch
- Clear scope and written proposal before work starts
Who it is for
Best fitSmall and mid-sized businesses with repetitive admin, slow handoffs between teams, or customer questions that need their own data to answer.
How it works
- We look at how customers reach you todayWe find where enquiries wait, go quiet or get lost, and agree the one fix that matters most.
- We build and test it with real examplesWe build the automation or site and test it with realistic messages, calls or pages before it goes live.
- We launch and support youAfter launch you get 14 days of support to fix issues. Ongoing care is optional.
Common questions
What kinds of problems can custom AI automation solve?
Common examples include sorting and replying to enquiries, extracting data from documents, updating records across tools and answering questions from your own files.
How long does a custom automation take?
It depends on scope. After the scoping call we give you a timeline in the written proposal, with a working version to review before final delivery.
Do I need technical knowledge to use it?
No. We build the tool and train your team on how to use it, with simple instructions for anything they need to do.